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Complaints Policy

DonateMySchool prides itself on providing the best service and welcomes any feedback, whether good or bad. If you have a complaint about DonateMySchool then we will always try to resolve it in the first instance in accordance with the Complaints Handling Guidance published by the Fundraising Regulator https://www.fundraisingregulator.org.uk/more-from-us/resources/complaints-handling-guidance.

DonateMySchool.com is a trading name of Karadoo Finance Limited (company number 10702553), registered in England, and has its registered office at 19-21 Chapel Street, Marlow, Buckinghamshire, England, SL7 3HN. Karadoo Finance Limited is authorised and regulated by the Financial Conduct Authority (FRN 777371). We are registered with the office of the information commissioner (no. ZA290916) for data protection purposes.
We are registered with Fundraising Regulator (Registration number 167998)

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